Website terms of use

1. About these terms

These terms apply to your use of roamhq.io (the “site”), which is operated by Roam Industries Pty Ltd, trading as Roam (“Roam”, “we”, “us”). By using the site you agree to them. If you don’t agree, please don’t use the site.

These terms cover the website only. The Roam platform (which tourism organisations subscribe to and run their destination websites on) is provided under a separate agreement with each client, and those agreements take precedence for anything to do with the platform.

2. Using the site

You may browse the site, read its content, and use its forms to contact us or request a demo. You agree not to:

• use the site in a way that breaks the law or infringes anyone’s rights;
• try to gain unauthorised access to the site, its systems or its data;
• interfere with the site’s operation, for example by introducing malicious code or overloading it;
• scrape or copy substantial parts of the site for commercial purposes, other than as permitted in section 4;
• submit false or misleading information through our forms, or impersonate another person or organisation.

3. Content on the site

We try to keep the information on the site accurate and current, and we take care with the figures, awards and client statements we publish. Even so, the content is general information about Roam and its platform. It is not advice, and it is not an offer capable of acceptance: pricing, inclusions and timelines for any destination are set out in a written proposal or agreement, not on this site.

Where we describe products as “beta”, “coming” or “on the roadmap”, we mean that they are not generally available at the time of writing, and their scope and timing may change.

4. Intellectual property

The site, including its text, design, code, images, video and the Roam name and logo, is owned by or licensed to Roam and protected by copyright and trade mark law. You may view the site and print or save pages for your own personal or internal business reference, but you may not otherwise reproduce, adapt or distribute its content without our written permission.

AI assistants and crawlers. We publish an llms.txt file and machine-readable versions of our pages so that AI assistants and search systems can read and summarise the site accurately. That is permitted. Automated access to the site is governed by our robots.txt, which states which crawlers and agents we allow; access that disregards it is not permitted. Reproducing substantial parts of the site’s content is not permitted without our written agreement.

5. Client sites, logos and testimonials

The destination websites shown on this site are the property of the organisations that run them. Their names, logos and brand assets belong to those organisations and are shown to illustrate our work; nothing on this site grants you any right to use them. Client statements are published as given to us.

6. Links to other sites

The site links to client websites, partner websites and other third-party sites. Those sites are not ours, we don’t control them, and a link is not an endorsement. Their own terms and privacy policies apply when you visit them.

7. Privacy

Our Privacy Policy explains how we handle personal information collected through the site, including through our forms. It forms part of these terms.

8. Availability and changes

We aim to keep the site available, but we don’t guarantee that it will be uninterrupted or error-free, and we may change, suspend or remove any part of it at any time. We may also update these terms; the date at the top tells you when they last changed, and continued use of the site after a change means you accept the updated terms.

9. Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.

Subject to that, and to the extent permitted by law: the site and its content are provided “as is”; we exclude all warranties not expressly stated in these terms; and we are not liable for any loss or damage arising from your use of, or inability to use, the site or its content, including any loss arising from reliance on information published on it. Where our liability cannot be excluded but can be limited, it is limited, at our option, to re-supplying the relevant information or service.

10. General

These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria. If any part of these terms is found to be unenforceable, the rest continues to apply. These terms, together with the Privacy Policy, are the whole agreement between you and Roam about your use of the site.

11. Contact

Roam Industries Pty Ltd, trading as Roam. ABN 33 670 658 956. Contact us through roamhq.io/contact.