Port Macquarie: The brand at full volume
Port Macquarie-Hastings Council’s destination site puts the coast, the hinterland and Birpai culture on one site, with search, a Product map and Taste Trails.
Visit portmacquarieinfo.com.au (opens in a new tab)- Client
- Visit Port Macquarie-Hastings
- Region
- New South Wales
- Edition
- Tourism Edition
- Recognition
- Gold, 2023 Melbourne Design AwardsSilver, 2023 W3 AwardsSilver, 2023 Australian Design Awards

The challenge
Port Macquarie has more to say than one home page can hold. The Port Macquarie-Hastings region is a stretch of surf beaches, river valleys and hinterland on the NSW Mid North Coast, about 390 km north of Sydney. It runs from the town at the mouth of the Hastings River, down the surf beaches to the 1879 Tacking Point Lighthouse, inland through the farm country around Wauchope, and south to the lakes and villages of the Camden Haven and tiny towns such as Kendall and Comboyne. And it has koalas: a Koala Hospital, a wildlife park, and a page that calls the town “officially the floof-ball capital of the world”.
The destination brand is loud and proud of it. The home page opens with “Off the clock around the clock” in sunshine yellow across a full-screen looping video of a waterfall. The site carries that brand at full volume while doing the quieter work of a visitor economy: keeping Operators current across the coast and the hinterland, running an events calendar that holds both the Camden Haven Show and IRONMAN Australia, and getting a Visitor from a daydream through to an Operator’s own booking page.
What we built
Design approach
The palette is a deep forest green, a sunshine yellow and a warm cream, with a chunky uppercase display face and a monospaced body. The site is built to keep that volume instead of taming it. Most heroes are full-bleed photography or video of the region (a waterfall, the lighthouse at golden hour, a seaplane on the water, lantern sculptures lit up in a park at night), with the page title set large in yellow. Search alone skips the image for a flat yellow field. Below the fold, the yellow returns as the search bar, the breadcrumb bar and diagonal panels that cut across cream sections, and photography sits inside tall arched masks so a row of cards reads as a gallery.
Platform features
Under the brand sits the Roam platform. The hero block runs video as readily as a still. Operator Products are synced from the Australian Tourism Data Warehouse (ATDW) and presented on Roam Product pages: description, facilities, accessibility information, hours, a gallery, a Mapbox map with driving directions and, where the Operator offers one, a booking link out to their own site. The See & Do page opens on an interactive Product map of the whole region, filtered by type, so a Visitor sees at a glance how much sits beyond the town. Search is Roam’s instant search: one field, a type and a location selector, and a tab for each kind of result. Events run through Roam’s What’s On (“Events are in our blood”, the page says), from the Wauchope Highland Gathering to IRONMAN Australia and the Glasshouse’s shows and exhibitions, and the home page leads with “Coming Activities”. Images are sized for each device. And AI Discovery, included on every Roam site, publishes its llms.txt.
Content and information architecture
The top level follows a Visitor’s plan: Discover, See & Do, Stay, What’s On, Plan and Blog. Discover divides the region into Port Macquarie, Wauchope & Hinterland, Camden Haven and Tiny Towns & Villages, and the home page’s “Discover the region” grid gives Birpai Culture a tile of its own.
Itineraries do the dispersal work. Five self-drive Taste Trails, “specially curated ‘Insider’s Guides’” in the site’s phrase, send Visitors out of town. The eight-stop Creatives + Curios trail crosses Port Macquarie, Wauchope and Kendall in any order, with a printable trail map and a link onward from every stop to its Product page or the Operator’s own website. Multi-day trips such as “3 Days Exploring Camden Haven, Wauchope and Port Macquarie” start in the Camden Haven, on the Beach to Beach Shared Path between North Haven, Laurieton and Dunbogan. The blog, with filters including “Our Top Picks”, shares the home page’s “Get Inspired” cards with the Taste Trails: “4 Unique Ways to Divide Our 9km Coastal Walk”, “Must Love Dogs”, Producers + Providores. And Port Macquarie’s campaign area, “Where time does wonders”, has its own page (“Pack what you need for a few days but leave your watch at home.”) with seven “Unpack” tiles, a “Sweet Deals” section and a newsletter sign-up.
The outcome
In 2023 the site took Gold in Traveltech at the Melbourne Design Awards, and Silver at the WILD Design Awards (Traveltech), the Australian Design Awards (Traveltech) and the W3 Awards (Tourism). Those awards recognised the site as it was in 2023; this case study describes the site as it stands in 2026.
Today the site carries a live events calendar, five Taste Trails, the “Where time does wonders” campaign area with its deals and sign-up, and a published llms.txt for AI assistants. The theme is bespoke and the platform shared, so a feature built for another destination arrives here at no additional cost. A Visitor can land on a koala, a lighthouse or a seaplane, search the whole region in one field, follow a trail into the hinterland and go straight through to an Operator’s own booking page.
Recognition
- Gold2023 Melbourne Design AwardsTraveltech
- Silver2023 W3 AwardsTourism
- Silver2023 Australian Design AwardsTraveltech
- Silver2023 WILD Design AwardsTraveltech
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